Cancellation & refunds

1. The 7-day refund

Full refund within 7 days of a payment, no questions asked. This applies to every paid plan, Hobby and Pro, and to an upgrade from Hobby to Pro.

2. How to ask for a refund

Email vikas@stockport.app from the address you sign in with. Give the date and amount of the payment, or its Razorpay payment ID. You don’t need to give a reason.

3. What happens next

• We refund the full amount through Razorpay, to the method you paid with.
• Razorpay says a normal refund can take 7–10 business days to show in your bank account or card.
• Your plan goes back to what it was before that payment. If the payment was an upgrade, your earlier plan comes back with its remaining time.
• Nothing you wrote is deleted. Everything stays readable, and you choose which of your active stories stay writable within the plan you are back on.

4. After 7 days

There is no refund after 7 days, but your plan keeps running to its end date.

5. Cancelling

There is no subscription to cancel. A plan is paid once for a year and never renews on its own, so it simply ends on its date unless you buy again.

6. Failed or double payments

If money is taken and no plan arrives on your account, or you are charged twice, we refund it in full, whenever it is noticed. Write to vikas@stockport.app with the payment ID.

7. Contact